1. Introduction

Bath + Design is committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your personal data.

By accessing or using our website, you acknowledge that you have read and agreed to the terms outlined in this Privacy Policy.

2. What Information Do We Collect?

We may collect personal information that you voluntarily provide when shopping with us, creating an account, subscribing to our newsletter, or contacting our support team. This may include:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order history

Bath + Design does not store full credit card details. Payments are processed securely through trusted third-party gateways.

3. How Do We Use Your Information?

We use your information only as necessary to:

• Process and fulfill orders
• Provide customer support
• Deliver packages to your address
• Respond to inquiries
• Improve browsing and shopping experience
• Email order confirmations, updates, and promotional offers
• Prevent fraud and enhance website security

We do not sell your personal information to third parties.

4. Sharing of Information

Your personal information may be shared only with trusted service providers who assist us with:

• Payment processing
• Shipping & logistics
• Email communications
• Website analytics

We may also disclose information if required by law to protect our rights or the safety of others.

5. Damages and Product Issues

Please inspect your order upon delivery and contact us immediately if:

• The item is defective
• The item arrives damaged
• You received the wrong product

This allows our team to assist you promptly and make the situation right.

6. Replacement & Return Policy

Your satisfaction is important to us. If you receive a defective or incorrect product, Bath + Design will replace it at no additional cost.

To request assistance, please email us at:
info@bathplusdesign.com

Include:

• Order number
• Photo or video of the issue
• Description of the problem

No return is required unless specifically requested by our support team.

Common valid reasons for replacement:

• Manufacturing defects
• Incorrect item received
• Damage during shipment
• Missing parts or accessories

7. Terms and Policy Compliance

Bath + Design reserves the right to update these policies as needed to ensure compliance with local laws and to improve the customer experience. Any updates will be posted on this page with the most recent revision date.

8. Liability, Safety & Usage Policy

• Bath + Design is not responsible for injuries, losses, or damage resulting from improper use or installation of products.
• You agree to use all products safely and according to manufacturer guidelines.
• You agree to indemnify Bath + Design from losses caused by misuse or improper installation.

9. Payment Defaults & Authorizations

If a payment fails or is reversed, you authorize Bath + Design to charge the outstanding balance using your stored or provided payment method.

Late unpaid balances may incur:

• Removal of promotional pricing
• Additional service fees
• Shipping recovery costs

We reserve the right to use legal means to collect outstanding payments when necessary.

10. Policy Updates

We maintain your personal data for as long as necessary to provide our services and comply with legal obligations. Bath + Design may update this Privacy Policy periodically. Changes take effect immediately upon being posted to this page.