Frequently Asked Questions

Our goal is to provide helpful, easy-to-understand answers so you can confidently choose the right products for your home. Whether you’re planning a full bathroom renovation or selecting a single fixture, this guide covers the essential information about ordering, shipping, returns, and how to get support from our team.

Do I need an account to shop with Bath + Design?
How do I create an account?
How do I pay for my orders?
Can I modify or cancel an order?
I have a discount code. How do I use it?
Do you offer installation services?
Are your products covered by a warranty?
How long does shipping take?
Do you ship outside the USA?
What should I do if my item arrives damaged?

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